Merlot Luxury Stays provides structured, mid-term rental placements for insurance carriers, ALE providers, and independent adjusters managing loss-of-use claims.
We understand that temporary housing is not just about availability — it is about compliance, documentation, billing clarity, and speed. Our process is designed to reduce back-and-forth, support claim timelines, and provide stable housing for displaced policyholders.
We offer direct billing arrangements with insurance carriers and ALE administrators.
Invoices are clear, structured, and formatted to align with claim documentation requirements. Our goal is to reduce administrative friction for adjusters and accounting teams.
We respond to Request for Information (RFI) inquiries within a 2-hour window during business hours. When a placement is urgent, speed matters. We prioritise rapid availability confirmation, rate transparency, and required documentation so adjusters can move quickly.
We understand Notice to Vacate (NTV) procedures and the realities of construction delays. If repairs extend beyond projected timelines, we work with carriers and families to accommodate lease extensions where availability allows. Our structure is designed to reduce relocation disruptions and minimise claim complications.
When placing families, we prioritise proximity to their original zip code whenever possible. Maintaining school district consistency reduces stress on displaced families and supports smoother claim resolution. We recognise that location stability is often as important as the housing itself.
Our mid-term rentals are:
We focus on stable, residential environments appropriate for families navigating property loss situations.
For placement inquiries, RFI submissions, or billing setup: